This film investigates the aspects of Japanese management, which effect productivity in organizations. Employees in Japanese firms share in decision-making and enjoy the security of knowing they can stay with the company for life. Can this management methods work in Western society? (Japan, United States, business, industry)
LS of a Japanese style building. Pull back to a tree lines urban street. Night shot of a busy downtown area, lots of lights, neon. CU of various signs. CU of Japanese men in a factory, pull back to reveal a line of machines. People work on an assembly line, putting together electronics. MS of an American man talking about how management creates a good working atmosphere.
MS of a woman assembling a piece of electronic equipment. MS of Edwin O. Reischauer, former U.S. Ambassador to Japan and professor at Harvard University talking about the need to understand the Japanese.
Urban downtown at night, lights, neon. Reflection of neon in a puddle of water, pan up to sign. Various signs advertising major Japanese corporations. A long line of people sitting in their work areas in a factory. They assemble electronics. Outdoor park, factory workers take a break outside.
MS of man, staff manager of Japan Airlines, explains the Japanese business system. Large groups of employees moving around the factory.
Professor Herbert Passin of the East Asian Institute, Columbia University walks into a room decorated in Japanese style. He walks to a low table, CU of his sandals as he removes them. He sits. & talks to the camera about Japanese management style. Japanese, probably Tokyo, crowded subway system. Japanese workers outside having a break & playing sports. Men watch sumo wrestling.
Japanese workers in a factory. People working. MS of Herbert Passin talking to camera about Japanese worker. MS of Edwin O. Reischauer talking to camera. Tunnel crowded w/ Japanese pedestrians. People being smashed into the subway in Japan. Crowded subway station.
LS of workers lines up like soldiers for inspection in a Japanese factory. Pan across the workers as they sing. They all wear uniforms. They look like school children rather than workers.
Shops on a busy US street. Pedestrians looking in shop windows at Japanese products. Sony sign. Woman walks slowly past several rows of televisions (all of the same program). Sony & YKK plants in the United states. Aerial shot of YKK plant. Man & woman walk outside the main office building of YKK.
MS of Factory Supervisor at YKK, US. He says that he is happy with the management policies. Japanese executive for YKK talks to camera. People working in YKK factory. Japanese executive talks to camera. Pan across photos on the wall of a conference room. Pan down to a meeting w/ Japanese & US business men.
MS of a female secretary. She talks about putting in a lot of overtime. MS of Japanese executive talking about the Japanese work ethic. Pan across an office floor. Lots of desks w/out dividers. No private offices, a new concept in the 1970s. MS of factory manager talking about his work day. MS of worker talking about his experience at YKK. Older woman talking about how she enjoys working here. CU of hands packing a box.
LS of woman sitting at their stations in a factory. MS of the women working. LS of a warehouse stacked w/ merchandise. Various shots of factory. MS of worker, he says that he would like to work for the company for the rest of his life. Pan across factory. CU of zippers coming out of the machine. CU of hands closing a zipper. CU of a sewing machine adding a zipper. MS of Japanese executive at a desk. He points at a piece of Japanese calligraphy "Cycle of Goodness", the management philosophy. Man explains cycle of goodness. Woman working at her desk (office work). MS of different employees who do not understand "Cycle of Goodness."
CU of flag of Japan. Pan the outside of the New York building for Japan Airlines. Pan across interior of Japan Airlines. Areas where people are able to purchase tickets. MS of Japanese executive talking about management. Man working at his desk smoking. MS of American business man who works for Japan Airlines. Talks about adjusting to the Japanese style of management.
Group of men in a conference room having a meeting. Pan around room. Business man wearing a suit, working in his office. Employees eating lunch & talking to each other. MS of Japanese woman talking to camera. Woman working the ticket counter at Japan Airlines office. MS of executive. MS of American businessman. MS of Japanese woman.
LS of busy urban street, tall office buildings. Receptionist greets a visitor. MS John Deibold at his desk talking about American companies adopting the Japanese style. MS of another man talking about Japanese business. MS of Japanese business executive talking to camera. Assembly line in an automobile factory, men working. LS of Japanese factory, making electronics.