CU of the insides of a television set. A hand reaches in from off screen and sets a tube into place. CU of an electronic machine as a hand turns some knobs. The monitor on the machine experiences short bleeps of green. MS of a middle-aged Caucasian man seated at a desk, conducting a press conference. Several microphones are placed in front of him, a television set has been placed on the desk to his right. MS of reporter standing at the back of the room. A cameraman stands to his left. CU of man giving statement to the press. The topic is television repair services. Written estimates of repair costs exceeding $25, customer consent and use of used parts must be discussed with the customer prior to service. He goes on to say that television repairmen are not allowed to charge for services or parts unauthorized by the customer, not allowed to state that repairs are necessary when not and not allowed to state that repairs were made when they were not. View of camerawoman standing next to her equipment. A young man wearing glasses stands next to her. View of man conducting conference. View of reporters seated in chairs, taking notes. General view of the press conference taking place.